Humanitarian Admission Programme for Syrian Refugees

Since 2013, Austria has implemented a humanitarian admission program (HAP) for Syrian refugees. This program has been developed as direct assistance to refugees from the Syrian Arab Republic in crisis region and it is being implemented independently from regular asylum procedures.

The overarching goal of the HAP is to support the Syrian Arab Republic's neighboring states and to manifest the international community’s solidarity. The most important target group of the HAP encompasses particularly vulnerable cases, in particular women and children, torture survivors as well as persecuted minorities, such as Christians. 

Since the beginning of the implementation 1,500 refugees from the Syrian Arab Republic have been admitted and arrived to Austria, mainly from Turkey, Lebanon and Jordan. The program is being implemented by IOM in cooperation with the Austrian Ministry of the Interior, the Federal Office for Asylum and Immigration, the Austrian Ministry of Foreign Affairs, the UNHCR and the Resettlement working group composed of NGOs mandated to support the integration of the refugees. In the current phase (HAP III, 2016-17) 400 further refugees will be assisted to legally travel to Austria.

In the frame of this project, IOM provides the following services:

Health check-ups and medical assistance

  • Medical screening prior departure
  • Medical assistance for vulnerable persons
  • “Fit for travel”- check

Pre-departure orientation trainings

  • Cultural orientation provides first information on the host country in order to create realistic expectations; discuss fears
  • A brochure with the following content:
    • Flight preparation: Information and travel simulation
    • Cultural topics (religion, family, health, housing, work)

Organization and logistical arrangements

  • Organization and provision of documents
  • Flight booking and airport assistance (departure, transit, arrival)



Resettlement in Austria
AUCO - Austrian Cultural Orientation Trainings for Syrian Refugees

In the frame of the cultural orientation trainings, a brochure in Arabic is handed out to AUCO participants.
Kindly also find the German version here.


+43 (0) 1 585 33 22 16


This project is financed by the European Commission, the Austrian Ministry for Internal Affairs, the Federal Ministry for Europe, Integration and External Affairs and implemented in cooperation with IOM, the UNHCR as well as the Resettlement work group.