Operations

Elisabeth Hochenegger
Head of Operations
Focal Point for Resettlement
Elisabeth Hochenegger is responsible for  the orderly processing of all movements under IOM’s auspices under the General Humanitarian Return Program from Austria, Resettlement Programs and Transits - from, to and via Austria. She studied Political Science at the University of Innsbruck. Prior to her assignment with IOM, Elisabeth Hochenegger worked as case manager in the alarm center of Tyrol Air Ambulance for several years handling medical movements worldwide.

Phone: +43 (0) 1 585 33 22 32
Email: ehochenegger@iom.int

Ximena Aguilera Pacheco
Operations Assistant
Ximena Aguilera Pacheco organizes flights and provides assistance to migrants and refugees traveling in the framework of the General Humanitarian Return Program at Vienna International Airport. She has an extensive experience in Airline Business. Ximena Aguilera Pacheco studied Public Management at the University of Applied Sciences Vienna.

Phone: +43 (0) 1 585 33 22 33
Email: xaguilerapacheco@iom.int

Rubin Dimitroski
Operations Assistant
Rubin Dimitroski organizes flights and provides assistance to migrants and refugees travelling in the framework of the General Humanitarian Return Programme from Austria at Vienna International Airport. He also organizes family reunification for recognized refugees.

Phone: +43 (0) 1 585 33 22 25
Email: rdimitroski@iom.int

Dina El Sanadidy
Operations Assistant
Dina El Sanadidy organizes flights and provides assistance to migrants and refugees travelling in the framework of the General Humanitarian Return Program at Vienna International Airport, where she can draw upon many years of experience in Airline Business in the field of Ticketing and Passenger Services. Moreover she speaks fluent Arabic due to her Egyptian origin.

Phone: +43 (0) 1 585 33 22 23
Email: delsanadidy@iom.int

Florin-Mihai Filotie
Operations Assistant
Florin-Mihai Filotie is responsible for assisting migrants travelling within the framework of the General Humanitarian Return Programme at Vienna International Airport. Florin-Mihai Filotie studied Political Science and worked as counsellor for EU migrants with Caritas prior to his assignment with IOM.

Phone: +43 (0) 1 585 33 22 32
Email: ffilotie@iom.int

Rudolf Gurnhofer
Senior Operations Assistant
Rudolf Gurnhofer is responsible for all flight bookings in the framework of the General Humanitarian Return Programme from Austria and for supporting the Head of Operations. He has extensive experience in on-the-spot support for migrants and refugees at Vienna International Airport.

Phone: +43 (0) 1 585 33 22 15
Email: rgurnhofer@iom.int