Operations

Kathleen Nitzsche
Head of Operations
Kathleen Nitzsche is coordinating the implementation of all operational activities from, to and through Austria, including IOM assistance to migrants at Vienna International Airport. Before her transfer to Vienna, she had been working with IOM Germany with a focus on assisted voluntary return of vulnerable migrants, especially those with health conditions. Kathleen Nitzsche has a degree in European Studies, German Studies, and Business Administration. She speaks German and English.

Email: knitzsche@iom.int
Phone: +43 (0) 1 585 33 22 16

Rudolf Gurnhofer
Senior Operations Assistant
Rudolf Gurnhofer is responsible for all flight bookings in the framework of the General Humanitarian Return Programme from Austria and for supporting the Head of Operations. He has extensive experience in on-the-spot support for migrants and refugees at Vienna International Airport and speaks English and German.

Email: rgurnhofer@iom.int
Phone: +43 (0) 1 585 33 22 15

Ximena Aguilera Pacheco
Operations Assistant
Ximena Aguilera Pacheco organizes flights and provides assistance to migrants and refugees travelling in the framework of the General Humanitarian Return Program at Vienna International Airport. She has extensive experience in Airline Business. Ximena Aguilera Pacheco studied Public Management at the University of Applied Sciences Vienna and speaks English, German and Spanish.

Email: xaguilerapacheco@iom.int
Phone: +43 (0) 1 585 33 22 33

Niklas Danninger
Operations Assistant
Niklas Danninger assists with the implementation of quality assurance measures in the area of return and provides assistance to migrants and refugees travelling in the framework of the General Humanitarian Return Program, especially those in vulnerable situations, at Vienna International Airport. He studied Linguistics and Comparative Literature at the University of Vienna and International Relations at the Diplomatic Academy of Vienna and has work experience in the health sector and research. He speaks English, French, German and Greek.

Email: ndanninger@iom.int
Phone:+43 (0) 1 585 33 22 33

Rubin Dimitroski
Operations Assistant
Rubin Dimitroski organizes flights and provides assistance to migrants and refugees travelling in the framework of the General Humanitarian Return Program from Austria at Vienna International Airport. He also organizes family reunification for recognized refugees. Rubin Dimitroski speaks English, Bulgarian, German, Macedonian and Serbo-Croatian.

Email: rdimitroski@iom.int
Phone: +43 (0) 1 585 33 22 25

Dina El Sanadidy
Operations Assistant
Dina El Sanadidy organizes flights and provides assistance to migrants and refugees travelling in the framework of the General Humanitarian Return Program at Vienna International Airport. She can draw upon many years of experience in Airline Business in the field of Ticketing and Passenger Services. Dina El Sanadidy speaks Arabic, English and German.

Email: delsanadidy@iom.int
Phone: +43 (0) 1 585 33 22 23

Florin-Mihai Filotie
Operations Assistant
Florin-Mihai Filotie assists with the implementation of quality assurance measures in the area of return and is responsible for assisting migrants travelling within the framework of the General Humanitarian Return Program at Vienna International Airport. Florin-Mihai Filotie studied Political Science and worked as counsellor for EU migrants with Caritas prior to his assignment with IOM. He speaks English, German and Romanian.

Email: ffilotie@iom.int
Phone: +43 (0) 1 585 33 22 32

Gesina Havrileak
Operations Assistant
Gesina Havrileak organizes flights and provides assistance to migrants and refugees travelling in the framework of the General Humanitarian Return Program at Vienna International Airport. She can draw upon previous work experience in Airline Business in the field of Ticketing and Passenger Services. Gesina Havrileak studied Translation in Romania, Netherlands and Belgium and speaks English, French, German, Romanian, Russian, Spanish and Ukrainian.

Email: ghavrileak@iom.int
Phone: +43 (0) 1 585 33 22 15

Katharina Klüber
Operations Assistant
Katharina Klüber organizes flights and provides assistance to migrants and refugees travelling in the framework of the General Humanitarian Return Program at Vienna International Airport.  Katharina Klüber studied International Social and Public Policy and worked as Immigration and Relocation Manager in the area of labour migration. She speaks English, German and Spanish.

Email: kklueber@iom.int
Phone: +43 (0) 1 585 33 22 15

Korina Lic
Operations Assistant
Korina Lic is responsible for assisting migrants travelling within the framework of the General Humanitarian Return Programme at Vienna International Airport. Korina Lic studied Socio-Ecological Economics and Policy and specialized in Population and Human Capital. She speaks Serbo-Croatian, English, German and Spanish.

Email: klic@iom.int
Phone: +43 (0) 1 585 33 22 32

Ulrike Richter
Operations Assistant
Ulrike Richter supports implementing quality assurance measures in the area of voluntary return. She also assists migrants and refugees traveling in the General Humanitarian Return Program framework, especially those in vulnerable situations, at Vienna International Airport. Ulrike Richter studied Social Work with Immigrants and Advanced Migration Studies at the University of Copenhagen and has work experience within the humanitarian sector linked to migration. She speaks English, French, Spanish, and German.

Email: urichter@iom.int

Currently on leave:

Elisabeth Hochenegger
Head of Operations
Focal Point for Resettlement 
Elisabeth Hochenegger is responsible for the orderly processing of all movements under IOM’s auspices under the General Humanitarian Return Program from Austria, Resettlement Programs and Transits - from, to and via Austria. She studied Political Science at the University of Innsbruck. Prior to her assignment with IOM, Elisabeth Hochenegger worked as case manager in the alarm center of Tyrol Air Ambulance for several years handling medical movements worldwide. She speaks English, German and French.

Email: ehochenegger@iom.int
Phone: +43 (0) 1 585 33 22 16